Séminaire ACMES, Dr. Heiko Ludwig: A Short History of SLAs: Why service quality matters more now and why it is more difficult

Bonjour, Dr. Heiko Ludwig, IBM Almaden Research Center, donnera un séminaire le 16 juin 2016 de 14h00 à 16h00 en G10. Title: A Short History of SLAs: Why service quality…

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